Our company respects your privacy and adheres to the Australian Privacy Principles (APP) contained in the Privacy Act 1988 of the Commonwealth of Australia (Privacy Act), and we reserve the right to change this policy at any time. he website will be updated with any changes to this policy. Our recommendation is to visit this page frequently if you want to stay on top of the latest changes. As a result, by using the website after any changes, you agree to be bound by the changes.
What Personal Data do we collect?
Personal data that we collect and hold about you will vary depending on how you use the website. The personal data we collect and hold could include:
By voluntarily giving us personal data, when you subscribe, register or transact with us, when you visit the So Moorish website or when you choose to make an order or by participating in any chats, blogs or following us on any social media channels (such as Facebook, Twitter, LinkedIn and Instagram) you consent to our collection, use and disclosure of your Personal Data in accordance with this policy and any other arrangements that apply between us.
Although there is no obligation for you to provide us with Personal Data, refusing to do so may prevent you from using certain features of the website and our ability to provide you with the goods and services you request.
How do we collect Personal Data?
We collect your Personal Data in many ways either directly from you, or from third parties whenever you input such information into the website, including:
We may also generate Personal Data about our customers from information that we have. For example, by analysing our records of a customer’s use of our products or services or the customer’s previous dealings with us.
Why do we collect, use and disclose Personal Data?
The purpose of collecting your Personal Data is to provide you with goods and services and to provide you with a smooth, efficient, and customized experience, such as:
You are not obliged to give us your Personal Data. However, if you choose not to provide us with all or part of the Personal Data, we may not be able to provide you with a full range of our goods and services, or inform you about the goods and services offered by us or the goods and services of other organisations.
Collection of Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as your racial or ethnic origin, sexual orientation or practices, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
If you provide sensitive information to us for any reason (for example if you provide us with health information such as information about allergies you might have) you consent to us collecting, using and disclosing that information for the purpose for which you disclosed it and as permitted in accordance with the applicable law. We will handle any sensitive information that we receive in accordance with the applicable law and this policy.
Do we use your Personal Data for direct marketing?
We may send you direct marketing communications and information about our products or services. This may take the form of phone calls, emails, SMS, in-app messaging, mail or other forms of communication, in accordance with the Spam Act and the applicable law. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link) in the marketing communications .
To whom do we disclose your Personal Data?
We may share Personal Data we have collected about you in certain situations. Your information may be disclosed to:
We require our service providers to keep Personal Data confidential and not to use or disclose it for any purpose other than performing services for us or on our behalf.
You should be aware that some information that you upload to parts of our websites or to our social media pages may be available to be viewed by the public. You should use discretion in deciding what information to upload to such sites.
Using our website and cookies
First-party cookies.The data we collect includes internet protocol (IP) addresses, browser type, web pages, operating system, date/time stamp. To collect this information, a cookie is set on your computer or device when you visit our website. Cookies contain a small amount of information that allows our web servers to recognize you.
We store information that we collect through First-party and Third-party cookies or other similar tracking technologies on our website that help us track your website usage and remember your preferences to customize our website to your needs. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit, the type of browser software used, the internet protocol address assigned to your computer and the previous website from which you linked to our website.
How we store and secure Personal Data
Our website may contain links to websites operated by third parties. Those links are provided for convenience only and may not remain current or be maintained. Unless we have stated otherwise, we are not responsible for the privacy practices of and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our policy, so we encourage you to read them before using those websites.
Your Data Protection Rights
Where you have allowed us to collect and process certain Personal Data from you, you have certain rights in relation to the processing of your Personal Data, including the following rights:
Making a complaint
If you have a complaint about the way we have handled your Personal Data, you can contact us using the details set out below.
Please include your name, email address and/or telephone number and include as much details as possible in relation to your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable time. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem.
Opt-out of any direct marketing activities
If you wish to opt-out of any direct marketing activities, you may do so via the link in the email or contact us by email firstname.lastname@example.org
For further information about our policy or practices, or to access or correct your Personal Data, or if you a complaint, you can contact us using the details set out below:
34B Glenbarry Rd, Campbellfield VIC 3061, Australia
Monday – Friday 9:00 AM – 5:00 PM AESTTel: +61 430 391 091 Mail: email@example.com
If your order has been received in an unacceptable condition, please contact customer service so that we can, at our discretion, arrange either a refund or a replacement. All we need is a photograph sent via email of any damaged goods.